Enhancing Security and Convenience in Premium Fitness Clubs

Midtown Athletic Club

Midtown Athletic Club Chicago is a premier urban sports resort that offers a comprehensive fitness and wellness experience. To ensure seamless and secure access for members and hotel guests, Gantner has implemented state-of-the-art access control and cashless payment solutions. These innovations enhance operational efficiency, security, and user convenience, reinforcing Midtown Athletic Club’s reputation as a world-class facility.

Fitness

Midtown Athletic Club in Chicago, originally established in 1970 as the largest indoor tennis club in the U.S., has evolved into an expansive 575,000-square-foot lifestyle and fitness center. It offers a variety of amenities, including indoor and outdoor pools, tennis courts, a spa, retail spaces, and a boutique hotel with 55 rooms. The facility embodies the concept of an urban sports resort, providing guests with an unparalleled fitness and relaxation experience.

GANTNER SOLUTIONS

Access Control
Check-In/Out
NET.Lock System
Eco.Locks
Info Terminals
Cashless Payment Solutions

"The Gantner system encourages member check-in and improves access control.
The wristband’s ability to function with turnstiles, lockers, and point-of-sale stations,
in addition to our networked fitness equipment, creates a highly unique and convenient member experience."

John Brady
COO at Midtown Athletic Clubs

THE CHALLENGE

Midtown Athletic Club required a robust and user-friendly system to manage access control and streamline payment processes. The goal was to provide a seamless experience for members and hotel guests while ensuring top-tier security. Managing different membership types and hotel guest access without compromising convenience was a key concern. Additionally, an effective locker management system was needed to complement the club’s high-end facilities.

SOLUTION

Gantner implemented an integrated access control and cashless payment system to enhance security and operational efficiency. Hotel guests and club members now use wristbands or hotel cards for secure entry, locker access, and payments at various points of sale. The NET.Lock system provides flexible and secure locker management, while battery-operated GAT ECO.Locks ensure seamless operation in the pool area. These solutions create a frictionless experience, minimizing administrative efforts and enhancing overall user satisfaction.